by Tim Rowan On July 31, 2015, the Centers for Medicare & Medicaid Services issued a final rule (CMS-1629-F) that updates fiscal year 2016 Medicare payment rates and the wage index for hospices serving Medicare beneficiaries. For convenience, we reprint the official CMS summary of the final rule in the sidebar at the bottom of […]

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by Roger McManus   Yes, you are not a restaurant, coffee shop, or plumber. No, that does not mean you can ignore Yelp and other online review services. In part 6 of his series on Reputation Management, guest author Roger McManus takes you inside the mind of the leading online review service. Why do people […]

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   By Tim Rowan ClearCare, a developer of software solutions for private duty home care agencies, announced on August 5 its partnership with Comfort Keepers®, an international in-home care franchise network with more than 700 locations globally. The partnership provides access to ClearCare’s home care technology platform across Comfort Keepers’ U.S. locations. Comfort Keepers’ company-owned […]

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   By Tim Rowan Post-acute software provider Procura announced this week that the company is now SSAE 16 SOC 1 certified. Formerly known as SAS 70, SSAE 16 is the authoritative method for demonstrating that a service organization has implemented effective controls on financial transactions and other protected data. The reporting standards have recently been enhanced, offering […]

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  by Roger McManus Part 5 in an 8-part series about the new world of Reputation Management and Inverse Marketing US businesses spend $360 million on advertising every day. And, every day, 80 percent of people who are not familiar with an advertised business will check it out online before spending a dime. Certainly, it used to be different, […]

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  By Tim Rowan In skilled medical healthcare-at-home services, software features must support OASIS assessments, visit notes, accurate clinical documentation, and regulatory compliance. In private duty home care, scheduling is king. Making sure every shift is covered and that payroll and invoices match work actually performed is what keeps owners awake at night. Do not […]

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